Question 1

What is Harness Free plan?

Accepted Answer

Our free plan is the fastest and easiest method to start building and deploying with Harness. It is available to customers of all sizes from students, individual developers, startups, mid-size organizations to most demanding enterprise businesses. Best of all, the access doesn’t expire, and no credit card is needed unless you choose to upgrade to our Team or Enterprise Plans

Question 2

Are there any limitations to how I can use Free Plan?

Accepted Answer

Our free plan is not limited to specific use cases. We want everyone to experience the simplicity and feature richness of Harness platform and modules. If you want to deploy or manage existing service or build a new one with Harness, Free plan is a great way to get started.

Question 3

Is a credit/debit card required for Free plan?

Accepted Answer

A credit/debit card is NOT required to use the free plan.

Question 4

Are there any limits on usage units?

Accepted Answer

Every plan has a pre-allocated set of usage units based on the module. You can always upgrade and purchase additional usage units when you are ready to. Visit our pricing page to learn more.

Question 5

What is Harness Team plan?

Accepted Answer

Team plan is perfect for teams and growing businesses looking for customization and collaboration across teams. You can upgrade from free plan to team at anytime.

Question 6

What is Harness Enterprise plan?

Accepted Answer

Enterprise plan is perfect for most demanding businesses looking for advanced security and governance, with no limits. You can upgrade from free/team plan to Enterprise at any time.

Question 7

When do the Team and Enterprise Plan trials expire?

Accepted Answer

Team and Enterprise plan trials are free for 14 days after activation. After that period, you can contact sales to discuss your options.

Question 8

Can I buy a combination of Team/Enterprise plan licenses across modules?

Accepted Answer

No, if any one of the modules is on an enterprise plan, then all other modules must be on Enterprise plan as well. This is because the enterprise feature covers advanced governance and security layer that spans across all the modules. However, you can have modules that are on free and team plan.

Question 9

How is Harness CCM licensed/priced?

Accepted Answer

Harness CCM is priced as a percentage of Total ‘Cloud Spend’ managed by CCM for optimization - available both as a monthly or annual subscription.

Question 10

What is the ‘Cloud Spend’, as licensed by Harness CCM?

Accepted Answer

Cloud Spend is the total dollars managed by Harness CCM, as spent in public clouds or self-hosted clusters.

Question 11

While looking for an Annual Subscription, how do I compute ‘Cloud Spend’ that hasn’t yet happened?

Accepted Answer

Businesses can look at cloud spend from last year or last month to see the current spend rate, plan for expected annual growth through the next year, and make a projection of the anticipated cloud spend, to price Harness CCM.

Question 12

How does Monthly Subscription work?

Accepted Answer

Monthly Subscriptions are coming soon, and will be made available via Credit Cards only.

Question 13

How will I know if I am exceeding my licensed cloud spend usage?

Accepted Answer

Harness CCM has built-in license tracking and management dashboards that provide you real-time visibility into your license allocation and usage. If you notice that you are nearing or exceeding your licensed cloud spend, please get in touch with Harness Sales team to plan ahead and ensure continued usage and compliance of the product.

Question 14

Our Finance teams, Product Managers, Engineering Managers & DevOps teams often want visibility to cloud cost trends and reports - will they need a license to see these?

Accepted Answer

No. We have built Harness CCM to empower all Engineering & Finance stakeholders to have the right level of cloud cost visibility and control, without necessarily being worried about licensing costs. Harness CCM only prices for managed ‘Cloud Spend’. Any number of users in the organization may create Harness CCM user accounts, and access any/all features licensed under your subscription plan.

Question 15

If I procure a certain amount of cloud spend licenses on an annual contract, and realize that more licenses need to be added, am I able to procure more licenses mid-year through my current contract?

Accepted Answer

Yes, Harness Sales team is happy to work with you and help fulfill any Harness-related needs, including mid-year plan upgrades and expansions.

Question 16

If I procure a certain amount of cloud spend licenses on an annual contract, and realize that I may no longer need as many, am I able to reduce my licenses mid-year through my current contract?

Accepted Answer

While an annual contract can not be lowered mid-year through the contract, please contact us and we will be very happy to work with you. In case you are uncertain at the beginning of the contract, how many licenses should be procured - we recommend that you consider starting with a monthly subscription. You can always convert to an annual subscription later on.

Question 17

What if I am building an Open Source project?

Accepted Answer

We love Open Source and are committed to supporting our Community! Contact us and we will be happy to provide you with a plan that fits your needs.

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