The Challenge • Daily deployments took 4 people 3-6 hours
• Devops needs to "perform magic" to deploy
• Dev team needed more self-service access for microservice deployments
• All verification done manually
• Deployment considered a success if "the site stays up"

Evaluation • Evaluated popular open-source platform
• Recognized that it would require 4 people and over $100K to maintain
• Saw that Harness was easy, simple, and painless to set up and use
• Liked the integrations with DevOps toolset (e.g. Docker, Datadog)

Benefits • Reduced deployment and QA time & effort by over 80%
• Deployment verification now takes 1 hour instead of 3-6 hours
• Avoided cost/effort of open-source CD platform

"Harness CD is a competitive advantage; building CD yourself is not."

The Challenge • 2 production deployments/wk across 6 teams
• Manually maintenance of Chef/Jenkins scripts
• 4 people took 6 hours to deploy/verify
• Health checks performed manually
• Production rollbacks took 2 hours
• Entire team took over 2,400 hours a year to deploy/verify apps

Evaluation • Evaluated open source & commercial CD solutions
• Harness only vendor to support Kubernetes, Daemon sets, HPA, and parameter passing
• UI stood out--clean, simple, intuitive
• Continuous Verification with New Relic & ELK was unique & powerful

Benefits • Reduced deployment time by 83%, from 4 people and 6 hours (24 man hours) to 2 people and 2 hours (4 man hours)
• Rollbacks reduced from 2 hours to 15 minutes
• Saved over 2,000 hours (equivalent to $200K) in time spent deploying, verifying, and maintaining a homegrown solution

"Harness has very good people. They listened and really partnered with my team."

The Challenge • Six week release schedule
• Release team coordinating all deployments
• Heavy manual work & custom scripts
• Difficult debugging process
• CTO-sponsored initiative to automate CD
• Focus on quality for deployments

Evaluation • Easy to install and setup
• Up and running within a few hours
• Built and deployed CD pipeline on day one
• Up and running in production quickly
• High-level requests quickly turned around

Benefits • Enable daily/hourly release cycles
• Consistent repeatable deployments
• Engineering empowered to deploy in prod
• Do complex deployments with minimal risk

“Harness is now core to everything we do. It would have taken us $500,000 to build, let alone support and maintain Harness each year."

The Challenge • Manual verification for production deployments
• 6-7 team leads involved with each release
• No ability to do enable canary deployments
• Manual rollback using scripts
• Average time to recover is 4 minutes
• CI with Jenkins largely solved, but not CD
• No verification/rollback capabilities

Evaluation • Easy to install and setup
• Built & run CD pipeline on day one
• Able to migrate all Jenkins in 8 hours
• Integrated with New Relic & Sumo Logic
• Level of support was second to none
• No rewrite of legacy CI/CD process

Benefits • Mature end-to-end CD
• Canary Deployments
• Machine Learning verification of Production Deployments
• Developers & teams can do their own deployments

“We would need $300,000 and two full-time engineers with data science backgrounds for one year just to build the verification capability, let alone the rest of Harness."

The Challenge • Up to 20 dev team deployments per day
• Each deployment takes 6 hours
• Troubleshooting fires and alert storms takes 2 days a week
• No visibility into who was publishing when, or output of result

Evaluation • Free on-site trial and evaluation
• Helped deploy Harness in production across 6 data centers
• Clear value proposition--safety net for production deployments

Benefits • Team lead & eng time savings (350+ hours)
• Out-of-the-box verification and rollback
• System of record for 750 services

"Harness is our safety net with production deployments fail."

The Challenge • Up to 16 production deployments per day
• Developers spending up to 45/min per deployment
• Manual health checks & rollbacks taking additional 45 minutes
• Current process wouldn't scale with hundreds of microservices
• Needed Blue/Green & canary deployments to mitigate risk

Evaluation • Deep visibility of deployment pipelines
• Met all of Ibotta's CD requirements
• Broad coverage of deployment patterns (blue/green, canary, helm, K8s)
• Fully extensible to support custom processes

Benefits • Reduced engineering deployment time & effort by 90%
• Reduced rollback time by 78% from 45 minutes to 10 minutes
• Can now support hundreds of microservices

"Harness CD is a competitive advantage; building CD yourself is not."