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eBook

CEO’s Guide to Building a Culture of Experimentation | Harness Resource

If you want to succeed, you often have to fail several times first. Anyone who has built a business knows this. And anyone who has built an amazing software product knows this. Yet too many companies are afraid to fail. They focus on the wins, when in actual fact, they should be learning from those losses too. Check out this free guide to learn more!

Published
January 1, 2024

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What you'll learn

Key Takeaways

Embrace Failure as a Learning Opportunity

Most experiments will not yield the expected results, with up to 88 percent of tests failing. Organizations must alleviate the fear of being wrong and celebrate these losses as valuable learning moments.

Democratize Testing Across the Organization

Empower all employees, including developers and designers, to launch tests and contribute ideas. Start with a decentralized approach before establishing a supportive center of excellence.

Invest in Dedicated Experimentation Infrastructure

Scaling homegrown testing systems is difficult and expensive. Adopt integrated third-party platforms that combine feature flags and data to automate processes and drive scale.

Tie Experiments to Key Business Goals

Pivot teams away from vanity metrics and align their hypotheses with high-value performance indicators. This ensures that every test adds real value to the end-user experience and the bottom line.

Prioritize Small and Granular Changes

Divide large projects into scaled-down iterations to identify data signals faster. Using an effort and impact matrix helps teams focus on changes that make the biggest difference.