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What Is a CI/CD Platform and Why Should I Care? | Harness Blog

Discover the importance of CI/CD platforms and how they streamline software delivery, improving efficiency, security, and overall performance.

TL;DR

CI/CD platforms automate and streamline the software delivery process, enhancing developer productivity and reducing errors. These platforms provide crucial benefits like faster deployment, improved software quality, and robust security measures. Adopting a CI/CD platform is essential for staying competitive in modern software development.

To put it succinctly, a CI/CD platform is a comprehensive set of tools that help your developers, engineers, and DevOps practitioners package and deliver software to the end users. If you don’t adopt a CI/CD platform and best practices, you (and your company) are on the fast track to complete annihilation. Your competitors will be able to out maneuver you with agility, efficiency, and governance. This post will help you understand the basics of CI/CD as well as provide some examples of popular tools.

Why Should I Care About a CI/CD Platform?

Who would care about CI/CD if it didn’t positively impact their everyday work life? Depending on the role, a CI/CD platform has different benefits.

Developer / Software Engineer: While it can be fun to write a bunch of CI/CD scripts to manage the build and delivery of software, it’s no fun at all to maintain those scripts. As the scope gets bigger, maintaining tens, hundreds, or thousands of scripts becomes a source of significant toil. A CI/CD platform does away with the majority of that toil, freeing your time to do what you and your company love most - creating business functionality.

Here are a few more reasons to care about using a CI/CD platform:

  • On-demand deployments
  • Auto-verification & rollback
  • Reduce change failure rate
  • Increase quality of software

DevOps Practitioner: As a DevOps practitioner, you’re probably responsible for ensuring all software build and delivery pipelines are available, self-service, performant, and functioning as expected. You may also be responsible for the health and performance of applications in production, as is often the case for an SRE. A good CI/CD platform should make your work life significantly easier due to:

  • Empowering engineers with self-service capabilities
  • Reduced fragility of build and deploy pipelines
  • Easier pipeline maintenance
  • Standardization across all pipelines
  • Faster on-boarding of new services
  • Faster identification of issues during build and deployment
  • Automatic rollback of bad deployments

Security/Audit: There’s an equilibrium between enabling teams to go fast and ensuring the security of the enterprise. The traditional methods of managing CI/CD pipelines come with minimal security and audit capabilities. Using a CI/CD platform with granular RBAC and a full audit trail will ensure a proper balance between security and agility.

Management: Do more with less, for cheaper. It’s a difficult mandate, but it’s also achievable using a modern CI/CD platform. Using standardized build and deployment pipelines your teams will:

  • Onboard new services faster
  • Spend less time maintaining scripts
  • Build more business functionality
  • Deploy new software on-demand
  • Release fewer defects to production
  • Save money while doing so
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CI/CD Defined

CI is the acronym for Continuous Integration. Continuous Integration is the process that kicks off after a developer checks in code to the code repository (repo). Developers don’t work with the entire source code of a project at once, they work on a portion of the source code that they checkout from the repo. 

Great, but what’s a code repository? A code repository is the place where all of the source code files are kept. Popular code repositories are GitHub, GitLab, and Bitbucket.

Back to the CI discussion … After they finish making changes, Developers check in the code so that the updates can be merged into the master source code. The merge should in turn kick off a build process, which creates artifacts that can be run and tested. Ideally, the new build is automatically tested and feedback is provided to the developer so they know if the changes broke anything or not. This process is repeated over and over as all developers work on code for any application or service.

CD is an acronym with 2 different meanings. CD stands for Continuous Delivery. CD also stands for Continuous Deployment.

What Is the Difference Between CI and CD?

CI (Continuous Integration) is a process used by developers to create artifacts that are ready to be built into usable software. CD (Continuous Delivery) is the process of making those artifacts ready for deployment to customers in production. CD (Continuous Deployment) is the process of deploying a software build (artifact) into an environment for testing or usage.

For the rest of this article, we’ll consider CD to encompass both Continuous Delivery and Continuous Deployment.

What Is the Difference Between Continuous Delivery and Continuous Deployment?

It’s pretty simple really: Continuous Delivery prepares artifacts for deployment where humans decide if/when/where to deploy. Continuous Deployment automates the deployment of software artifacts without the need for human intervention.

The Benefits of Continuous Integration

The main point of adopting Continuous Integration is to speed up the process of merging and verifying code updates. Continuous Integration typically incorporates unit tests to see if the modified portion of the code works as expected in isolation. After unit testing, integration testing is performed to ensure that the updated code functions as expected in the context of the larger software build. Some common CI tools include Jenkins, Drone, GitLab, and BitBucket.

To summarize, here are the main benefits of CI:

  • Faster developer iteration
  • Better release quality
  • Increased developer efficiency
  • More consistent build process
  • Lower risk of poor user experience
Harness logo and text Secure Applications At The Speed Of Development with a Download Now button and guide cover.

The Benefits of Continuous Delivery and Deployment

Fewer companies have been successful in achieving Continuous Delivery and Continuous Deployment than have achieved successful Continuous Integration. CI is a more mature discipline than CD. It’s important to note, however, that there are a wealth of benefits derived from implementing CD.

CD is where the rubber meets the road for software delivery organizations. It’s where all of the hard work of building and maintaining software gets delivered into the eager hands of the end users.

The process of deploying software is prone to errors and mistakes. CD has traditionally been a process controlled by a series of shell scripts. Often, there are 15-20 different shell scripts that are manually created and maintained by many different engineers. When an update is required, it can be an excessive time suck to update and ensure there are no errors. Human errors during the deployment process are responsible for issues like:

  • Hey, the production server is using a test database
  • Whoops, the application server ran out of memory because we used the wrong config
  • Uh oh, we just deployed that new service to the wrong Kubernetes cluster causing poor performance

To summarize, the main benefits of CD are:

  • Speed - automated deployments are faster than manual
  • Consistency - no chance of overlooking something important
  • Lower risk of a security incident by misconfiguration
  • Lower cost / Improved developer efficiency
  • Faster MTTR (Mean Time To Repair) using automated rollback

The Components of a CI/CD Platform

A well-rounded CI/CD platform enables an automated software delivery process from code check-in to post-deployment verification and beyond.

Diving into specifics, a basic CI/CD platform will need the following modules:

  • Continuous Integration - Decrease lead time for new builds
  • Continuous Delivery - Always have a functional new release ready to deploy
  • Continuous Deployment - Deploy new release at will

Those are the basics that will make it possible to build, package, and deploy new software releases. While the basics are a good starting point, there is more to consider when building out automated software delivery pipelines.

Important considerations beyond the basic capabilities listed above:

  • How fragile are the pipelines?
  • How long does it take to build a pipeline and onboard a new service?
  • Is it easy to make a change or is the maintenance of the pipelines more work than not having them at all?
  • Who can execute the pipelines?
  • Is there an audit trail for regulatory or other audits?
  • What was the cost of each change or new service? Is the typical over-provisioning occurring and wasting profits?
  • How quickly are bad deployments identified and resolved?

Taking the above considerations into account, a CI/CD platform should include the following:

  • Continuous Integration - Decrease lead time for new builds
  • Continuous Delivery - Always have a functional new release ready to deploy
  • Continuous Deployment - Deploy or roll back new release at will
  • Continuous Verification - Immediately know the health of a new release
  • Cloud Cost Management - Understand the financial impact of every release
  • Continuous Governance - Implement granular access control and know who performs every pipeline action

How a CI/CD Platform Enables More Frequent Code Deployments

Not every company needs to deploy multiple times per hour, but every company needs to be able to deploy a new release on-demand, in minutes, with confidence that that the new release is not negatively impacting customer satisfaction.

A CI/CD platform is designed to help you automate the steps between a developer checking in their code and the release of that code into production. Without a CI/CD platform, DevOps practitioners typically string together shell scripts that perform all of the necessary steps. These shell scripts have weak, if any, governance and are sensitive to changes making them difficult to manage.

CI/CD platforms simplify and standardize the pipeline creation and management processes so much that new pipelines can be created in hours and maintenance takes only minutes. CI/CD platforms offer reusable templates and a self-service model, allowing software engineers to build their own pipelines and deploy on their own. A well rounded CI/CD platform also incorporates strong governance so you can control who has access and audit all the actions performed.

Improving the Quality of Software Deployments Using a CI/CD platform

Testing, testing, and more testing. Testing must occur early and often throughout the software delivery lifecycle.

CI pipelines should execute unit tests, integration tests, OSS Security tests, dependency tests, and license tests.

CD pipelines should execute smoke tests, regression tests, vulnerability tests, browser tests, load tests, performance tests, availability tests, quality tests, etc.

The testing doesn’t stop once the software has been deployed. It’s absolutely vital to monitor the software release to understand the quality. A robust CI/CD platform will integrate with all major monitoring solutions and interpret the data to verify the quality of the deployment. If major issues are identified then the CI/CD platform should recommend or initiate the appropriate action, like a rollback.

The Importance of Governance in the Software Delivery Process

Often overlooked, governance is one of the most important considerations of a CI/CD platform. Automation introduces a new risk, the risk that anyone can easily disrupt the digital business by kicking off a pipeline without authorization or knowing what they are really doing. Whether the automation is done via scripts or through a more robust software platform, the problem remains the same. Governance is much easier to implement using a software platform than it is using scripts. A good CI/CD platform will have granular role-based access control (RBAC) that can control the authentication and authorizations of each user. It’s imperative to closely analyze the RBAC capabilities of any CI/CD platform in this time of highly publicized security breaches.

Another important governance capability is integrated secrets management. It is an anti-pattern to keep secrets in plain text in any configuration files. Many companies have begun using secrets managers like AWS Secrets Manager or Hashicorp Vault. CI/CD platforms also can contain their own proprietary secrets manager if you don’t have one already.

Last but not least, audits (that dreaded word) happen at the worst times. There is never really a good time for an audit, but your CI/CD platform can make your next audit faster and easier if it tracks and records all major activities, when they were performed, and who performed them.

Governance is a challenge for many CI/CD platforms. We've created another blog post that explores this and other CI/CD challenges in more detail.

Simplifying Canary Deployments and Blue Green Deployments using a CI/CD platform

Blue/Green and Canary deployments can be difficult to implement. They are advanced deployment patterns and require certain expertise to successfully achieve.

Blue/Green Deployment: The Blue Green deployment pattern relies on 2 separate production environments that are as similar as possible (one labeled as Blue, the other as Green). When it’s time to update software you deploy the new version to the Green environment and then instruct your routers/switches to send all traffic to the newly updated Green environment. If anything goes wrong you can nearly instantly roll back by telling your routers/switches to revert to sending all traffic back to the Blue environment which has the previous software version already running.

Canary Deployment: The Canary deployment pattern uses a single production environment. When it’s time to update software you deploy the new version to a subset of the total nodes and instruct the routers/switches to send a small portion of traffic to the updated nodes, while the majority of traffic continues to use the old version. Assuming all goes well with the traffic running on the updated nodes, you gradually roll the update to more nodes while sending more traffic to the updated services. Over time you either update all nodes to the new version or roll back to the previous version.

These deployment patterns are perfect candidates for automation via a CI/CD platform. Since these are well known patterns, the knowledge of how to execute these deployments is codified and made repeatable within the platform. This removes the burden of expertise from the developer or DevOps practitioner and places the burden on the company producing the CI/CD platform. There is no need to reinvent the wheel, simply re-use what has already been created.

Releasing Better Software Using Continuous Verification

When you consider all of the information that a full CI/CD platform has access to, it becomes apparent that CI/CD is becoming the center of the software universe. CI/CD platforms have access to the following data:

  1. Change Events
  2. Service Availability
  3. Resource Allocation and Consumption
  4. Service Quality
  5. Transactional Performance
  6. Security Details
  7. Cloud Cost

This is an exceptionally rich data set for anyone who is responsible for ensuring the smooth operation of software and business continuity in production. By applying ML (Machine Learning) algorithms to this rich data set, a CI/CD platform can, and should, provide actionable insights which lead to the following benefits:

  • More stable releases
  • Fewer production defects
  • Faster identification of customer impacting issues
  • Less developer toil triaging incidents
  • Reduced cloud spend

How Fast Should My CI/CD Pipelines Be?

DORA (DevOps Research & Assessment) publishes an annual report based on a survey sent to DevOps practitioners. This report contains benchmark information that is useful for comparing the maturity of your own DevOps capabilities.

The State of DevOps report lists 4 key metrics that every organization should track:

  1. Deployment Frequency - “How often does your organization deploy code?”
  2. Lead Time for Changes -  “How long does it take to go from code commit to code successfully running in production?”
  3. Mean Time to Recover (MTTR) - “How long does it generally take to restore service when a service incident occurs?”
  4. Change Failure Rate - “What percentage of the changes either result in degraded service or subsequently require remediation?”

The report also breaks down maturity into 3 categories (Low Performers, Medium Performs, High Performers) with metric ranges to assist in identifying which category you fit into. Here are the breakdowns:

  1. Deployment Frequency
  2. Low Performers: Between once per month and once every 6 months
  3. Medium Performers: Between once per week and once per month
  4. High Performers: On demand (multiple deploys per day)
  5. Lead Time
  6. Low Performers: Between one month and 6 months
  7. Medium Performers: Between one week and one month
  8. High Performers: Less than one hour
  9. MTTR
  10. Low Performers: Less than one day
  11. Medium Performers: Less than one day
  12. High Performers: Less than one hour
  13. Failure Rate
  14. Low Performers: 31-45%
  15. Medium Performers: 16-30%
  16. High Performers: 0-15%

As you can see from the metrics above, becoming a high performer takes some real effort. It drives the need for a simple yet powerful CI/CD platform but it also requires an investment in people and process.

What’s the impact of being a high performer? It’s summarized in the 2017 State of DevOps report:

“We found that high performers were more than twice as likely to achieve or exceed the following objectives:

  • Quantity of products or services.
  • Operating efficiency.
  • Customer satisfaction.
  • Quality of products or services provided.
  • Achieving organizational and mission goals.
  • Measures that demonstrate to external parties whether or not the organization is achieving intended results.”

Popular CI/CD Platform Solutions

Harness - Harness is a modern CI/CD platform that currently offers Continuous Integration, Continuous Deployment, automated deployment verification and rollback based on machine learning, Feature Flags, fine-grained RBAC, full audit trails, proprietary and integrated secrets management, and cloud cost monitoring with suggestions. It was built for cloud native technologies but it also works well with legacy technology.

Harness is available as a SaaS platform but also has an on-prem offering for those companies who require it. Harness is a commercial software vendor but also offers an open-source version of its Continuous Integration module.

Jenkins - Jenkins has been around for many years and, as a result, is geared towards legacy technologies but also supports newer cloud native architectures. Jenkins offers Continuous Integration, Continuous Delivery, scripted deployment verification and rollback, coarse-grained RBAC, audit trail via plugin, and integrated secrets management.

Jenkins is open-source but is also commercially available from Cloudbees. At this time, Jenkins is only available on-prem, no SaaS offering.

GitLab - GitLab is a bit different from the other CI/CD platforms listed here since it is also a popular code repository. GitLab offers Continuous Integration, Continuous Deployment, manual deployment verification and rollback, fine grained RBAC, full audit trails, and proprietary secrets management.

It’s important to note that the GitLab CI/CD platform will only work with the GitLab code repository and the proprietary secrets manager, unlike the rest of the platforms listed here.

GitLab is available both on-prem and SaaS.

Azure DevOps - Azure DevOps is a CI/CD platform from Microsoft. This platform has may different modules consisting of a code repository (Azure Repo), CI/CD pipelines (Azure Pipelines), artifact management (Azure Artifacts), community extensions, test tools (Azure Test Plans), and Kanban boards (Azure Boards). As expected from Microsoft products, Azure DevOps offers fine-grained RBAC, audit trails, and deployment verification with rollback. Azure DevOps works well with cloud native technologies and also has support for legacy technologies, but legacy support falls mostly under the Microsoft software umbrella.

Azure DevOps is offered as a SaaS solution but also has an on-prem version called Azure DevOps Server.

Going Deeper With CI/CD Platforms

This article was intended to provide a high level overview of what CI/CD platforms have to offer. As a next step, I suggest reading the CI/CD Buyer's Guide, which provides in-depth comparisons of CI/CD tools. It should help you make an informed decision on which tool to go with.

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What Are CI/CD Tools? Features, Examples, and Selection

Continuous Integration

What Are CI/CD Tools? Features, Examples, and Selection

August 8, 2024

Chinmay Gaikwad

+ more
Time to Read
  • CI/CD tools automate builds, tests, and deployments so teams can ship smaller changes faster with less manual work.
  • The best CI/CD tools combine speed, security, and governance instead of forcing teams to trade one for another.
  • Modern platforms like Harness add AI and deep insights that cut toil while keeping pipelines reliable and auditable.

CI/CD tools are software platforms that automate code integration, testing, release preparation, and deployment. They connect source control, build systems, test frameworks, and runtime environments into a repeatable delivery pipeline.

CI/CD tools sit at the center of how modern teams ship software. Instead of pushing risky, manual releases once a month, you automate builds, tests, and deployments so every change follows the same, reliable path to production. Done right, CI/CD turns release day from an “all‑hands fire drill” into just another commit.

In this guide, we will walk through what ci cd tools are, the key features that actually matter, and how to choose the right platform for your stack. 

Along the way, we will show how platforms like Harness Continuous Integration and Harness Continuous Delivery & GitOps bring AI, governance, and deep insights together so you can ship faster without losing control.

What Are CI/CD Tools?

CI/CD tools are the backbone of modern software delivery. They automate the process of building, testing, and deploying code, so changes can move from commit to production with minimal friction.

At a minimum, effective CI/CD tools:

  • Watch your source code for changes and trigger builds automatically.
  • Run unit, integration, and other automated tests on each change.
  • Package artifacts and deploy them to test, staging, and production environments.
  • Provide fast feedback when something breaks so developers can fix it quickly.
  • Record what was deployed, where, and by whom for compliance and audits.

To go deeper on pipelines themselves, see our guide on the basics of CI/CD pipelines.

Why CI/CD Tools Are Essential

The importance of CI/CD tools in today's software development ecosystem is hard to ignore. They address several challenges teams face every day:

  • Faster time to market. Automation shortens the gap between writing code and running it in production.
  • Better code quality. Continuous integration and automated testing catch bugs early, before they reach production.
  • Real collaboration. Shared pipelines and shared dashboards break down walls between development, QA, security, and operations.
  • Lower release risk. Smaller, more frequent deployments make problems easier to spot and safer to roll back.
  • Higher productivity. Developers spend more time writing code and less time babysitting manual deployments or waiting on slow builds.

What Is Continuous Integration?

Martin Fowler defined Continuous Integration (CI) as “a software development practice where each member of a team merges their changes into a codebase together with their colleagues' changes at least daily.” Each integration triggers automated builds and tests, allowing teams to detect and address integration issues early. This approach helps maintain a consistently stable codebase and reduces the time and effort required for integration at later stages of development.

Modern CI/CD tools extend this by making those builds faster and more insightful, surfacing exactly which tests or components were impacted by a given change.

What Is The "CD" In CI/CD?

The "CD" in CI/CD can stand for either Continuous Delivery or Continuous Deployment. While closely related, these concepts have distinct implications for the software release process.

What Is Continuous Delivery?

Continuous Delivery is an extension of continuous integration. It automates the process of preparing code changes for release to production. In continuous delivery, every change that passes automated tests is kept in a production-ready state and can be deployed at any time, often with a manual approval step before release. Additional tests and security scans are run in these test environments. This allows for manual approval and additional testing before the final push to production.

Teams often rely on CI/CD tools with strong approval workflows and policy controls here, so releases stay safe without turning into ticket‑driven bottlenecks.

What Is Continuous Deployment?

Continuous Deployment takes automation a step further. In this model, every change that passes the automated tests is automatically deployed to production without manual intervention. 

This approach requires a high degree of confidence in the testing process and can significantly reduce the time between writing code and seeing it live in production.

In practice, only teams with mature testing, monitoring, and rollback capabilities should aim for full continuous deployment.

Key Features To Compare In CI/CD Tools

Not all CI/CD tools solve the same problems. When you compare options, focus on a few core dimensions:

  • Automation depth. Does the tool cover only build and test, or can it also orchestrate complex multi‑service deployments and rollbacks?
  • Ecosystem integrations. How well does it connect to your Git provider, issue tracker, security scanners, cloud, and observability stack?
  • Scalability and performance. Can it handle your concurrency needs and repository size without slowing builds to a crawl?
  • AI and intelligence. Does it provide capabilities like intelligent test selection, root cause hints, and smart caching to cut feedback time?
  • Security and compliance. Look for secrets management, auditable pipelines, RBAC, policy‑as‑code, and supply chain safeguards.
  • Visibility and analytics. Can you easily see which pipelines are slow, which tests are flaky, and where deployments fail?
  • Deployment flexibility. Support for containers, serverless, VMs, Kubernetes, and multiple clouds without heavy custom scripting.
  • Cost and operations. Consider both licensing and the operational cost of maintaining the platform on your own infrastructure.

CI/CD And DevOps

While CI/CD and DevOps are often mentioned in the same breath, they are not synonymous. CI/CD refers to specific practices and tools within the software development lifecycle, while DevOps is a broader cultural and operational philosophy.

DevOps aims to break down barriers between development and operations teams, fostering collaboration and shared responsibility. CI/CD practices are a key component of DevOps, but DevOps encompasses a wider range of principles and practices aimed at improving overall software delivery and operational performance.

Think of CI/CD tools as the automation layer that makes DevOps ways of working real in day‑to‑day delivery.

Securing CI/CD

CI/CD security is a critical consideration in modern software development. It involves implementing security measures throughout the CI/CD pipeline to protect against vulnerabilities and ensure the integrity of the software delivery process. This includes:

By integrating security into the CI/CD pipeline, organizations can shift security left, addressing potential issues earlier in the development process and reducing the risk of security breaches in production environments. For more information, check out DevSecOps in the Harness Academy.

If you are building or modernizing pipelines today, plan security into your CI/CD tools selection from day one.

Advanced platforms also bring AI into this space. Harness, for example, offers AI‑assisted deployment verification that automatically analyzes metrics and logs during deployments to catch anomalies and trigger safe rollbacks.

Popular CI/CD Tools And Where They Fit

The CI/CD tooling landscape is diverse, offering solutions for various needs and preferences. Some common CI/CD tools include:

  1. Harness: An AI‑native software delivery platform that provides consistent pipelines for CI and CD, with strong governance and minimal scripting. Ideal for teams that want a single platform rather than a patchwork of scripts and plugins.
  2. Jenkins: An open-source automation server used widely for custom pipelines. Powerful and flexible, but often requires significant maintenance and plugin management.
  3. GitLab CI/CD: Built into GitLab, well-suited for teams that already standardize on GitLab for source control and want tightly coupled pipelines.

Each of these CI/CD tools has strengths. The right choice depends on your existing ecosystem, team skills, compliance needs, and appetite for maintaining tooling.

How To Choose The Right CI/CD Tools For Your Team

A practical evaluation process for CI/CD tools looks something like this:

  1. Clarify your constraints.

    • Compliance and data residency.
    • Cloud vs on‑premises preferences.
    • Languages, frameworks, and target environments.
  2. Map your needs to capabilities.

    • Do you need only CI, or CI plus sophisticated CD and release orchestration?
    • How critical are AI features, governance, and analytics for you right now?
  3. Avoid tool sprawl.

    • Prefer platforms that can standardize pipelines across teams instead of every team rolling their own scripts.
    • This is where internal developer platforms and golden paths built on CI/CD tools start to pay off.
  4. Run a focused proof of concept.

    • Pick one or two representative services.
    • Measure build time, deployment frequency, failure rate, and onboarding time before and after.
  5. Look beyond day one.

    • Ask what upgrades, plugin maintenance, and infrastructure management will look like in year two.
    • Evaluate how well the platform surfaces data and insights so you can keep improving.

If you are comparing cloud‑hosted vs self‑managed approaches, our article on cloud-based CI/CD options outlines trade‑offs across control, cost, and operational overhead.

How Harness Can Help

Harness stands out in the CI/CD tooling landscape as a comprehensive Software Delivery Platform that addresses the complexities of modern software development. Here's how Harness can elevate your CI/CD processes:

  1. Integrated DevOps platform: Harness provides consistent pipelines for CI/CD, ensuring a seamless workflow from code commit to production deployment.
  2. Exceptional speed: Harness CI leverages test intelligence, intelligent caching, and optimized hardware for cloud builds, significantly reducing build and deployment times.
  3. Minimal scripting: With excellent out-of-the-box capabilities for builds and deployments, Harness minimizes the need for extensive scripting, allowing developers to focus on writing code rather than maintaining complex pipeline configurations.
  4. Strong governance: Harness offers granular Role-Based Access Control (RBAC) and policy-as-code approaches, enabling organizations to implement robust governance measures across their CI/CD pipelines.
  5. Scalability: Designed to handle enterprise-scale deployments, Harness can grow with your organization, supporting complex microservices architectures and multi-cloud environments.

In practice, that looks like:

  • Faster, smarter CI. Harness CI uses Test Intelligence to run only the tests impacted by a change and incremental builds to avoid rebuilding what has not changed. Combined with analytics and insights, teams see exactly where time is spent and which tests are noisy.
  • Flexible, reliable CD. Harness CD gives you powerful pipelines that support canary, blue‑green, and rolling strategies with little to no custom scripting. With deploy anywhere, you can target Kubernetes, VMs, functions, and multiple clouds from a single model.
  • Built‑in governance and insight. Features like DevOps pipeline governance provide policy‑as‑code controls and approvals without turning every deployment into ticket‑ops. With DevOps data visualization, leaders get clear views into DORA metrics, bottlenecks, and trends across teams.

By adopting Harness as your CI/CD tools platform, you can streamline software delivery, improve code quality, and accelerate time to market while still meeting strict security and governance requirements.

CI/CD Pipeline: Everything You Need to Know

Continuous Delivery & GitOps

CI/CD Pipeline: Everything You Need to Know

December 10, 2020

Chinmay Gaikwad

+ more
Time to Read

CI/CD Pipelines and Software Delivery

A CI/CD pipeline is an automated workflow that builds, tests, and deploys software changes from source code to production. It helps engineering teams release faster, reduce manual work, and improve software quality.

Here's the uncomfortable truth: writing code has never been faster, but actually shipping it? That's another story.

AI coding assistants have supercharged development speed. Yet Google's DORA report shows delivery throughput remains stubbornly flat while stability is actually decreasing. The bottleneck has shifted from writing code to getting it safely into production.

This is where CI/CD pipelines come in. Continuous Integration (CI) automates code integration, builds, and early validation, such as unit tests. Continuous Delivery or Continuous Deployment extends automation through testing, artifact promotion, and release workflows into target environments.

Together, a well-designed CI/CD pipeline is the backbone of any DevOps pipeline—the critical path determining whether your ideas actually reach customers or get stuck waiting in queues.

Before and After CI/CD

Without CI/CD, teams often work in isolation. Developers maintain separate feature branches for weeks before merging. Testing happens manually at the final stages, and releases become big-bang events that take days to coordinate. Dev, test, and ops work in silos, bugs surface late when they're expensive to fix, and every deployment feels like a high-risk event.

With CI/CD, the workflow transforms. Developers commit frequently to shared branches, and automated testing runs on every push. Releases become smaller and more frequent. Teams collaborate throughout the process rather than handing off between stages. Bugs are caught early when they're cheap to fix. And instead of dreading deployments, teams gain the confidence to ship multiple times per day.

The difference isn't just speed. It's the shift from reactive firefighting to proactive, predictable delivery.

What is a CI/CD Pipeline?

A CI/CD pipeline is a series of orchestrated steps with the ability to transform source code into software and take it all the way into production. These steps include building, packaging, testing, validating, verifying infrastructure, and deploying into all necessary environments. 

Depending on your organizational and team structures, you might need multiple pipelines to achieve this. A CI/CD pipeline can be triggered by events like a pull request, a new artifact appearing in a repository, or a scheduled release cadence.

CI/CD platforms are purpose-built to manage this cross-discipline orchestration. Pipelines can be represented as code, often in declarative formats like YAML, making them versionable, repeatable, and easy to share across teams.

What's changed recently is how these pipelines get built and run. Modern DevOps platforms now use AI to generate production-ready pipelines from natural language, optimize test execution with intelligence that skips irrelevant tests, and automatically verify deployments by analyzing live metrics and rolling back failures before customers notice. This shifts CI/CD from a manual scripting exercise to an intelligent, self-service capability.

Benefits of CI/CD Pipeline

DevOps activities could each be invoked as unrelated jobs where security scans are run in a security tool, builds are run on a build server, and deployments are run in a release automation system. When we integrate these activities into a coherent pipeline, the data can be shared, making everything from automation to decision-making to visibility easier.

By taking a modern pipeline-driven approach to CI/CD that standardizes pipelines with templates and policy as code, teams gain:

  • Speed and consistency. Pipelines execute multiple times daily without manual coordination. Citi can now "release each change within minutes of a pull request being merged."
  • Reduced DevOps toil. Pipeline templates eliminate bespoke work for each application. Ancestry saw an "80-to-1 reduction in developer effort" by building features once and extending them across every pipeline.
  • Built-in governance and compliance. Policy-as-code and approval workflows are embedded directly into delivery. Audit logs generate automatically, making compliance a byproduct of your normal workflow.
  • Visibility into bottlenecks. Systematic pipelines reveal exactly where things slow down, replacing guesswork in disjointed, handoff-heavy processes.
  • Lower infrastructure costs. Automated pipelines optimize resource usage. Burst SMS cut infrastructure costs by 76%, saving over $80,000 annually after moving to Harness CI.

Goal of your CI/CD Pipeline

There can be many goals represented in a CI/CD pipeline. The structure of a CI/CD pipeline tends to follow the goals that drive it. 

Driven by Environments

As systems become more distributed, the number of locations a service needs to be deployed to increases. If your main goal is to deploy to multiple environments/locations, your CI/CD pipelines will tend to be more deployment-centric, favoring the orchestration of all the environments a service has to traverse through. 

Driven by Tests

Test automation and orchestration are popular uses of CI/CD pipelines. Having to chain together several different testing methodologies, a natural home for the automation to progress the testing is in your pipeline. As testing rigor increases, longer “time per stage” occurs as the pipeline gets closer to production. 

Driven by Services

With the rise of microservices, deployments tend to include more than one service. If the pipeline is used for service orchestration, several services in parallel (or sequentially) need to be deployed. These pipelines are often used to coordinate multiple services and maintain consistency across their deployments. 

Driven by Outcome

Eventually, the feature has to match the expectation. Pipelines that focus on outcomes don't end when the deployment is over. They continue monitoring production for regression, tracking SLAs/SLOs/SLIs, and using AI verification to detect anomalies that may surface hours or days after a change goes live. If something goes wrong, the pipeline becomes a conduit for automated rollback and faster MTTR.

Driven by Self-Service with Guardrails

Before there were pipelines, people were highly involved with progressing deployments. While manual approval gates still have their place, modern pipelines shift toward developer self-service backed by policy-as-code. Platform teams define guardrails and governance rules, then empower developers to run their own pipelines without bottlenecks. This approach threads the needle between speed and safety.

Driven by AI and Intelligence

The newest generation of pipelines leverages machine learning throughout the delivery lifecycle. This includes intelligent test selection that skips irrelevant tests, caching optimization that accelerates builds, AI-powered deployment verification that detects regressions in real time, and automated rollback when something goes wrong. These pipelines learn and adapt, reducing manual effort while increasing reliability.

CI/CD Pipeline Elements

Typical building blocks in CI/CD pipelines encompass the gamut from source code to being deployed into production. 

Build Elements

Source code must be built and packaged before it can be deployed. CI tools automate this phase of the pipeline. Because this process is language-dependent, the CI pipeline must invoke the specific build tools required by the application.

For example, a pipeline might use Maven or Gradle to compile a Java application. This phase often includes packaging; for instance, after compiling the Java artifact, the pipeline might run docker build to package the application into a Docker container image. Finally, the build stage is also the ideal place to execute unit tests and dependency scans to ensure code quality.

Legacy CI platforms were often fast because they reused “dirty” build directories and could leverage simple caching. Modern CI platforms have better build isolation and need more advanced optimizations. The speed performance is achieved through optimizations like Cache Intelligence (automatic dependency caching), Build Intelligence (incremental builds), and Test Intelligence (test avoidance). Many also generate Software Bills of Materials (SBOMs) to support supply chain security.

Infrastructure Elements

Modern generations of CI/CD pipelines are infrastructure-aware. Compared to pipelines of the past, where infrastructure was waiting ahead of an application deployment, with the rise of infrastructure-as-code, now the infrastructure may be provisioned during pipeline execution. The success or failure of the infrastructure provisioning gates the progression of the CI/CD pipeline. As an artifact progresses through environments, infrastructure provisioning, such as executing OpenTofu or Terraform scripts or calls to an infrastructure-as-code management tool, to ready the next environment(s).

GitOps Elements

GitOps treats Git as the single source of truth for the desired state. Rather than pushing changes directly, sync mechanisms (like Argo CD) continuously reconcile environments to match what's declared in Git. This provides a complete audit trail and simplifies rollbacks to a single commit revert.

Test Elements

A major goal of most pipelines is to instill confidence. The textbook approach to instill confidence in software is to run tests. Test elements come in many shapes and forms. As test methodologies evolve, CI/CD pipelines are natural places to execute the tests as quality gates. Above and beyond build-centric tests, tests that require application in its entirety, such as integration tests, soak tests, load tests, and regression tests, are natural fits. Modern testing approaches, such as Chaos Engineering, can extend to infrastructure levels as well. 

Test Intelligence takes this further by analyzing code changes to run only relevant tests, cutting test cycles without sacrificing coverage.

Security Elements

Modern pipelines shift security left by integrating scanning throughout delivery: static analysis (SAST), dependency scanning (SCA), container image scanning, and secrets detection. For supply chain security, pipelines can enforce SLSA compliance by generating provenance attestations and verifying artifact integrity.

Release Elements

Release elements are the parts of a CI/CD pipeline responsible for deploying software changes. Need to deploy in a rolling, blue-green, or canary fashion? Release elements in your CI/CD pipeline will take care of that orchestration. 

As organizations adopt microservices, a single business feature often requires coordinating changes across many services owned by different teams. Enterprise release orchestration solves this "pipeline of pipelines" challenge by managing dependencies, sequencing deployments, and maintaining visibility across the entire release. This goes beyond individual pipelines to orchestrate all automated and manual activities from branch-cut to production.

Rolling Deployment

A rolling deployment is a release strategy where running instances are updated in a sequence. To expand on that, the old application version is brought down, and then a new version is brought up in its place until all nodes in the sequence are replaced. 

Blue-Green Deployment

A blue-green deployment is a release strategy designed for safety. With two parallel versions of production running, the new release (blue) will replace the stable version (green) via a load balancer that keeps the stable version running until it is deemed safe to repurpose or decommission it. Implementing blue-green deployments makes rollbacks much easier. Though on the flip side, the infrastructure required (two copies of production) can be costly to provision and run.  

Canary Deployment

A canary deployment is an incremental release strategy where the new change (the canary) is incrementally rolled out, eventually replacing the stable version. Canary deployments are run in multiple phases. For example, the first phase might swap 10% of the nodes, and upon success, it increases to 50% of the nodes, and then finally, 100% of the nodes. The main reasons to implement canary deployments are the safety they provide during a release, and also using fewer resources than a blue-green deployment. On the flip side, canary deployments can be complex due to the validation needed to promote canaries. 

Verification Elements

Verification doesn't stop when deployment finishes. Modern CD pipelines integrate with observability tools to continuously monitor application health and detect regressions that surface hours or days after a release.

The most advanced platforms use AI verification to automatically analyze metrics, logs, and traces, comparing the new deployment against baseline performance. Machine learning models detect anomalies that humans might miss: subtle increases in error rates, latency degradation, or resource consumption spikes. When problems are detected, AI-powered rollback reverts to the last stable version automatically, often before customers notice any impact.

This safety net changes the risk calculus for deployments. Teams can increase deployment frequency knowing that the system will catch failures and recover without manual intervention. Instead of deploying cautiously once a week, teams can ship multiple times per day with confidence.

GitOps and CI/CD Pipelines

GitOps has become a popular approach for Kubernetes teams. Git becomes the single source of truth for both application code and infrastructure configuration. Instead of pushing changes directly, you declare the desired state in Git, and sync tools such as Argo CD continuously reconcile your environments to match. Rollbacks become as simple as reverting a commit.

Many people think that GitOps invalidates pipelines; however, GitOps is primarily an operating and deployment model for managing infrastructure and application configuration through Git. It complements CI/CD, but does not replace the broader delivery workflows many teams need. While GitOps excels at syncing the desired state, it lacks the context to handle the full lifecycle, such as performing builds, running security tests, making release decisions, or updating tickets in Jira. You still need a workflow engine to orchestrate the 'before' and 'after' logic around the sync. CI/CD pipelines that integrate with GitOps reconcillers like Argo CD are a good fit for that.

Characteristics of Good CI/CD Pipelines

Good pipelines are fast and repeatable. Great pipelines are fast, secure, and repeatable.

The book Accelerate established benchmarks that still guide high-performing teams: elite performers have a lead time of less than one hour from commit to production and a change failure rate below 15%. If your code takes longer than an hour to reach production, or if more than two out of ten deployments fail, it's time to reconsider your CI/CD pipeline design.

Here's what leading teams are achieving with modern CI/CD platforms:

  • Faster pipeline creation: Pipelines created in minutes instead of days, with up to 85% reduction in onboarding time.
  • Faster builds: Cache Intelligence and Build Intelligence deliver up to 4x faster builds.
  • Faster tests: Test Intelligence can cut test cycles by up to 80% by running only relevant tests.
  • Faster recovery: AI-powered verification and rollback can reduce Mean Time to Resolution (MTTR) by up to 60%.

Security is equally critical. Great pipelines run builds in isolated environments, generate provenance for artifact integrity, and integrate security scans at every stage. Compliance should be a byproduct of your pipeline, not a separate audit.

How Automated CI/CD Pipelines Help Developer Teams

In modern organizations, the CI/CD pipeline is the mechanism that moves developer code toward production safely and consistently. Software engineering is an iterative exercise, and by having automated CI/CD pipelines, engineers are able to execute the pipelines without human intervention. 

The key is balancing self-service with governance. Flexible templates let platform teams standardize the 90% that should be consistent (security scans, approval gates, deployment strategies) while giving developers controlled flexibility for the remaining 10%. Developers own their delivery while automatically complying with organizational policies.

The best CI/CD platforms also enhance the developer experience: faster builds through intelligent caching, AI-powered troubleshooting that explains failures and suggests fixes, and less toil through reusable automation. This isn't another tool imposed by management. It's the infrastructure that makes developers more productive.

Automate your CI/CD Pipeline with Harness

With the Harness software delivery platform, automating your CI/CD pipeline is achievable for anyone and any organization. Harness leverages context-aware AI to automate the entire delivery lifecycle: generate production-ready pipelines using natural language, accelerate builds with Cache Intelligence, cut test cycles with Test Intelligence, and automatically detect and roll back failed deployments.

Harness helps tackle the hardest CI/CD challenges, such as onboarding new technologies, validating/promoting your deployments, and actions in failure scenarios. All of the orchestration that is needed in the form of tests, approvals, and validation are easily connected in the Harness platform. Automate the build, test, and packaging of code to artifacts with Harness Continuous Integration, and build deployment pipelines in minutes while safely deploying artifacts to production with Harness Continuous Delivery.

Ready to look into CI/CD solutions? Get a copy of our CI/CD Buyer's Guide today.

CI/CD Pipeline: Frequently Asked Questions

Got questions about CI/CD pipelines? Here are answers to the most common ones we hear from development and platform engineering teams.

What's the difference between CI/CD and a CI/CD pipeline?

CI/CD refers to the practices of Continuous Integration and Continuous Delivery. A CI/CD pipeline is the automated implementation of those practices: the specific sequence of steps that build, test, and deploy your code.

How long should a CI/CD pipeline take to run?

Elite performers achieve lead times of less than one hour from commit to production. Others take days or weeks to ship. If your pipeline takes longer than you’d like, look for bottlenecks in test execution, build times, or manual approval gates. Features like Test Intelligence and Cache Intelligence can dramatically reduce pipeline duration.

What's the difference between continuous delivery and continuous deployment?

Continuous delivery ensures code is always in a deployable state, with a manual approval before production. Continuous deployment removes that gate, automatically deploying every change that passes the pipeline. Most enterprises start with continuous delivery and move toward continuous deployment as confidence grows.

What is GitOps and how does it relate to CI/CD?

GitOps uses Git as the single source of truth for infrastructure and application configuration. While traditional CD pushes changes to environments, GitOps pulls desired state from Git and reconciles automatically. Many teams combine GitOps deployment mechanics with CI/CD pipelines for testing, approvals, and verification.

How can AI improve CI/CD pipelines?

AI enhances CI/CD in several ways: generating pipelines from natural language, selecting only relevant tests to run, optimizing build caching, troubleshooting failures with root cause analysis, and automatically detecting deployment regressions to trigger rollbacks.

How do I secure my CI/CD pipeline?

Shift security left by integrating scanning throughout your pipeline: static analysis (SAST), dependency scanning (SCA), container image scanning, and secrets detection. Use isolated build environments, generate SBOMs for artifact integrity, and enforce policies with policy-as-code. For supply chain security, consider SLSA compliance.

What metrics should I track for CI/CD performance?

The DORA metrics are the industry standard: deployment frequency, lead time for changes, change failure rate, and mean time to recovery (MTTR). Also track pipeline duration, test pass rates, and the number of pipelines managed per engineer.

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Eric Minick
Sr. Director of DevOps Solutions
Eric Minick is an internationally recognized expert in software delivery with experience in Continuous Delivery, DevOps, and Agile practices, working as a developer, marketer, and product manager.
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Eric Minick
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